Wine & Beer Steward

POSITION SUMMARY: Displays a passion for wine and beer, building strong effective relationships with customers. Creates an inspiring customer experience by ensuring excellent customer service and providing high quality, well merchandised products for our customers. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned . Create and outstanding customer experience through exceptional customer service Give the customer your full attention, greeting all customers in department Respond to special requests from customers in a timely manner Educate customers on products in the department, make recommendations Taste and evaluate products carried in the department to determine flavor profiles and be able to communicate to our customers (strong knowledge of styles and producers) Assist in scheduling in-store tasting events with vendors and producers to provide fun and informative opportunities for customers to sample product When seasonal products become available, contact customers who have previously purchased to inquire about re-ordering Maintain correct department signage and pricing. Maintain organized back stock area....

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